Modern communication platform for Provident

Provident Polska S.A. is a leader among loan companies in Poland. The company is a part of the International Personal Finance (IPF) financial group operating in 12 countries around the world. In Poland Provident has been operating since 1997 and offers a range of products including consumer and business loans.

Tasks and objectives

The new view of Provident's communication platform has been divided into two parts - intranet service for employees and an internal portal dedicated to Client Advisors.

The platform was built on the basis of proprietary Edito CMS system thanks to which we were able to fully customize it to the Client's individual needs. We implemented about 40 new functionalities, including information service, document base, dynamic forms, surveys, address book, newsletter, calendar or "luggage" (fast file exchange tool that exceeds acceptable attachments in corporate e-mail).

Intranet service provides a full-text search engine that helps to find the content you need. The easy-to-search database of documents allows to organize and put in one place important documents, company regulations and necessary templates that are necessary for employees to work. In addition, we have implemented a booking module with full configuration of resources. This feature enables employees to make a reservation of resources in the company (eg. conference halls, hotel rooms or training rooms).

Thanks to the highly scalable Edito CMS platform, the application efficiently supports nearly 9000 users.

Main advantages for the Customer
  • significant time savings
  • reduced the cost of internal correspondence (less paper used)
  • increased employees' involvement
  • improved communication between employees
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