Apollo Sp. z o.o., active for over 18 years, is one of the leaders of the polish IT sellers. The foundations of the brand are the long-term relations based on high-quality services. The brand provides products from the world's largest producers. Thanks to the expertise and passion of its employees, the Apollo ensure high-quality service and consumer satisfaction.
Tasks and objectives
We implemented the project based on the proprietary Edito CMS system. We designed the extensive online store that has a bespoke order processing automation mechanism integrated with the Subiekt GT system and suppliers’ systems.
The extensive sales platform connecting the online store and B2B customer service tools.
In order to improve the service and delivery of a large number of orders, we have integrated the system with a number of delivery and courier systems. They include Pocztex, Poczta Polska, Kurier 24, Kurier 48, Inpost and DPD. This solution allows the efficient creation of consignment notes and ensures the coherence and correctness of contact details. The app makes it very easy to manage the shipment and track orders and returns. This translated into customer satisfaction.
The integration of the store with producers and suppliers' warehouse systems allows to publish current information about product availability, delivery times and prices. As a result of it, the product offer in the store is larger than in the customer’s warehouse. Additionally, the reliable information about conditions of the purchase and delivery positively influences shopping decisions of store’s customers.
Main benefits for the client
- Online store featuring many bespoke functionalities,
- numerous integrations with external systems,
- dedicated mechanism improving order service,
- psychological pricing and price rules system,
- integration with suppliers’ warehouse stock.