iParts.pl is an online distributor of spare parts for cars and offers nearly two million items for all types of cars. iParts.pl is the largest online store in Poland’s automotive industry. The platform enables secure shopping and offers only original parts from well-known manufacturers.
Tasks and objectives
The project created for iParts.pl is the largest such project in the Polish network. It was created by integrating several advanced information systems operating on-line in Poland and Germany. The entire platform consists of an online store built on the Edito CMS basis, the TecDoc Webservice catalogue system (one of the first implementations in the country), the ERP system connected to an external logistics system, CRM Customer Service App and a number of analytical solutions.
Through integration with TecDoc, the platform presents the most current technical data, photos, and specifications of all original spare parts offered in the European Aftermarket (auto parts industry).
Main advantages for the Customer
- increase in retail sales
- lower administrative costs
- improved customer contact and satisfaction regarding purchases